Returns & Refunds Policy

Effective Date: August,2024

Cancellation Policy

• Right to Cancel:
  You are entitled to cancel your booking within 24 hours without providing any reason.

• Cancellation Deadline:
  The deadline for canceling a booking is 48 hours before the check-in date or when a third party appointed by you takes possession of the service.

• How to Cancel:
  To exercise your right of cancellation, please inform us of your decision with a clear statement. You can contact us via email at info@blueskyvacationshomes.com.

• Reimbursement:
  We will reimburse you no later than 30 days from the day we receive the cancellation request. We will use the same means of payment as you used for the booking, and you will not incur any fees for such reimbursement.

Conditions for Service Refunds

To be eligible for a refund, please ensure that:

1. Booking Date:
   The booking was made in the last 30 days.

2. Cancellation Timeline:
   The cancellation request is made within the specified deadline.

Non-Refundable Services

The following services cannot be refunded:

• Customized Packages:
  The supply of services made to your specifications or personalized.

• Last-Minute Bookings:
  Services are booked within 48 hours of the check-in date.

• Special Events and Promotions:
  Services are offered during special events, promotions, or peak seasons.

• Other Conditions:
  We reserve the right to refuse refunds for any bookings that do not meet the above conditions at our sole discretion.

Returning Services

• Responsibility:
  You are responsible for ensuring the cancellation request is submitted within the deadline. Please send your request to:

  [Blue Sky Vacation Homes]
  [Your Business Address Here]

• Refund Process:
  We cannot be held responsible for cancellation requests not received due to technical issues. Therefore, we recommend confirming receipt of your cancellation request via email.

Gifts or 3rd Party Booking

• Gift Purchases:
  If the service was marked as a gift when booked, you'll receive a gift credit for the value of your cancellation. Once the cancellation is processed, a gift certificate will be mailed to you.

• Gift Refunds:
  If the service wasn't marked as a gift when booked, or the gift giver had the order confirmed to them so they could give it to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email at info@blueskyvacationshomes.com.